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Centerpieces of Transportation Reform

Accountability and transparency are centerpieces of transportation reform and MassDOT. Going forward we will measure our progress on reform based on the following themes:

  • Creating ONE transportation agency
  • Establishing a culture of innovation and accountability
  • Renewing our focus on customer service
  • Making public and employee safety our top priority
  • Making decisions that balance the needs of all users, and support stronger, healthier communities
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